We require at least 48 hours notice for any cancellations. Failure to do this will mean up to 50% of the service price will be charged to your account. No shows will be charged at 100% of the reserved service amount and will be payable before we can accept further bookings. Our salons are extremely busy, and we always have waiting lists for cancellations. Timings are very important and affect us when people do not show up or give advance warning for their cancellations.
Although we try our best to avoid so, on some occasions we may need to move your appointments to avoid any time wastage throughout the day. We apologise in advance for any inconvenience caused but this will allow and enable us to keep our prices competitive for our clients.
Thank you - The Leopard Lounge Team